We know that a well-maintained home results in quicker rentals, lower turnovers, and, in general, happier tenants! We offer our residents a secure portal to submit all maintenance issues, which can be accessed online with a simple click. We utilize specialized software that assists tenants in troubleshooting repairs, potentially resolving issues without the need for a vendor dispatch. Our vendors are trustworthy and quick to respond for issues requiring professional attention. We coordinate and communicate with the tenants, with you, and with vendors for all maintenance scenarios.
We are available 24 hours a day to handle emergencies and ensure issues are addressed promptly. Because we handle a high volume of maintenance requests, we’re able to receive vendor discounts, which we pass directly on to our homeowners. We never mark up maintenance costs or charge additional fees on top of vendor services. Protecting and maintaining your home and your investment is a top priority for us.
Vendor bills and receipts are emailed monthly with Investor Statements and are also available through our online Investor Portal.
How This Benefits You
- We offer quality repairs at competitive prices
- You can rest easy knowing your home is protected nights, weekends and holidays
- Accurate billing so you can keep track of your investment
- Prompt response to protect your property and keep your tenants happy
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